FAQ
Frequently Asked Questions
The legal framework is very clear on the subject. It is mandatory to request the consent of the person whom you seek to locate. Our site complies with this obligation through the SMS tracker sent to the addressee, on which he/she must click to agree to be geolocated.
The tracker is sent via SMS, so all generations of telephones and all operators are eligible anywhere in the world and at any time.
During each use, Google Maps indicates a radius to us that varies in size according to the environment of the addressee.
The addressee can take some time before clicking on the "tracker" link sent by SMS and we do not control this parameter. However, the dispatch of the SMS and the location at the time of the click are immediate.
The password is generated automatically when you register. It is sent to you by email; remember to check your spam folder. You can also reinitialise it at any time by clicking here.
You can contact our technical support by clicking here. click here.